About XENTONE Reports

This page lists complaints, bug reports and feature requests for XENTONE microtonal ear training software. New entries go to the top of the list as they are received. Please make sure you are using the latest version of the software, and do a search on this page before submitting a bug report, complaint, or feature request. The software has an automatic error catching and bug reporting feature which is the preferred method for submitting bug reports.

XENTONE Report History


Type Reported Platform Description Response Status
RequestMar.2011Both

In the Dynamic Xone Window, I would like it to automatically put pitches in order from low to high if I happen to enter pitches out of order.

OK, I'll add auto-sort to the dynamic window.

in progress

BugFeb.2011Both

I set it to not show notes on the staff, but when it opens it shows the notes. The checkbox is unchecked, but I have to manually check and uncheck the checkbox to get it to hide them.

Confirmed. It isn't reading the setting properly on boot.

in progress

RequestFeb.2011Both

I would like the Interval Practice option to allow playing single pitches instead of harmonic intervals.

I'll have to think about this. It would then actually seem to be another form of Pitch practice.

in progress

BugFeb.2011Mac

When Xentone is open, I can't click on Spotlight search in the menubar upper right corner.

Confirmed. Found and fixed for next release.

Fixed

BugFeb.2011Both

When I edit a scale and save it, it never appears in the list when I reboot, even if I press the rescan button or choose the scan scales at startup option in Preferences.

Confirmed. The scales are saved in the Scales folder as they should be, but there is a bug with loading and rescanning the scales.

in progress

BugJan.2011Both

It always opens playing in the key of C, even if I set it to be in some other key.

Confirmed. It reads the values but does not change the key until you open the key window.

Fixed 1.2.1

BugDec.2010Both

In Interval Practive, I have Random Root selected, and the Descending Melodic option, and sometimes Xentone wrongly plays octave shifted (compound) intervals.

Confirmed. It sometimes wrongly shifts the second note up an octave.

Fixed 1.2.1

BugDec.2010Both

Xentone plays back wrong pitches. I use a Mac and live in Italy.

I can't confirm this as it has to do with Mac Language settings. I can send you screenshots of the Language settings to fix the problem.

Tweaked 1.2.1

RequestDec.2010Both

I would like to be able to cancel the Instant Replay. When it has started, Xentone won't react to any mouse clicks or key commands.

OK. For now you have to wait or force quit.

Added 1.2.1

RequestDec.2010Both

If the mirror design that shows inversional interval pairs stays in the new dynamic window, could you make Xentone play back the same pitch classes in each inversional pair? I mean, if Xentone plays 4:5 as CE, I'd like to hear 5:8 as E:C, not C:Ab.

Possibly. I'll look into it.

in review

BugOct.2010Both

It crashed when I clicked a xone button when I had no octave selected.

Confirmed. For now, you can click Continue, check at least one octave and keep going without a problem.

Fixed 1.2.1

BugJul.2010Both

It crashed when I clicked the + button under C4.

Confirmed, only if you press + when *nothing* is checked in the octave column. For now, just be sure something is checked before you press +.

Fixed 1.1.5

BugJun.2010Both

I set Intervals to display with Ratios, but then it always opens displaying Names.

Confirmed. It is not setting the display preference properly.

in progress

RequestJan.2010Both

A search function would be useful for the Help files.

OK. I'll add that.

Added 1.0.4

RequestJan.2010Both

I would like the xone array to be dynamic for pitches and intervals.

There are many reasons I haven't done this, but I'll think more about it.

in review

BugJan.2010Both

I made a chord file and put it in the User Chords folder, and it shows in the popup list, but when I select it, it doesn't seem to load.

Confirmed. It isn't seeing the User Chords folder correctly for loading. For now, just put your files in the main Chords folder and it will load them.

Fixed 1.0.4

BugJan.2010Mac

When I click the Import button, I get a frozen window, with the open file dialog behind it, and I have to force-quit.

I can't reproduce this. For now, if this happens for you, instead of using the Import button, just put the scale files you want to use in XENTONE Library > Scales and click the Rescan button. You can also set your Prefs to scan the scales in that folder at startup.

Fixed 1.0.4

BugOct.2009Mac

In OSX 10.6 the program crashes at startup.

Confirmed. Apple made some changes in 10.6 that are causing the crash.

Fixed 1.0.3

BugSept.2009Mac

On PPC, it crashed when I had the 'from scale' checkbox checked, and I switched between Intervals and Pitches practice.

I Couldn't reproduce the crash, but there is definitely a bug with the 'from scale' checkbox when checked while the practice selected changes.

Fixed 1.0.3

BugJul.2009Both

It opens with the splash screen and then quits

Found it. This was happening for anyone who did not have any other H-Pi application installed on their system. A file path was corrected.

Fixed 0.1.3

ComplaintJul.2009Both

The maximum duration of 2.5 seconds is still way to fast for recognising complex intervals

OK. The timing now has a maximum 5 seconds duration.

Added 0.1.3

BugJul.2009Both

There seems to be some problem with the feedback sometimes in the Racing Game

Confirmed. It is giving the wrong feedback on the twin xones.

Fixed 0.1.2

BugJul.2009Both

When I use melodic intervals and the Racing Game, the feedback is delayed and it gets confusing

Confirmed. This timing issue will be resolved

Fixed 0.1.2

BugJul.2009Both

The help window opens up as a blank white page (Mac) with the message File Not Found (Windows)

Confirmed. There was an installation error in the initial release

Fixed 0.1.1

RequestJul.2009Both

Could you make some microtonal ear training software?

Yes. Here it is.

beta 0.1.0